zc76 Privacy Policy

zc76 may collect the following types of information in order to operate its services properly:

1.1 Identity Information

• Full name and date of birth
• Valid national ID or passport number (for verification purposes)
• Current address and proof of residence
• Nationality information

1.2 Contact Information

• Email address
• Mobile number (may be linked to a bKash, Nagad, or Rocket account)
• Records of messages sent via live chat

1.3 Financial Information

• Deposit and withdrawal history
• Identifying details of the payment method used (e.g., the last few digits of a bKash or Nagad account number)
• Relevant banking information for bank transfers

1.4 Activity Information

• Account login history and session information
• Records of gaming and betting activity
• History of promotion and bonus usage
• Information about which sections of the platform were visited

1.5 Technical Information

• IP address and device identifiers
• Browser type and operating system
• Cookies and session data (details in Section 6)
• Time and duration of use

We collect information in the following ways:

• Directly from you: When filling out registration forms, during the identity verification process, when making deposit and withdrawal requests, and when contacting our support team.
• Automatically: Through cookies, log files, and similar technologies while you use the platform.
• From third parties: From payment processors and fraud prevention service providers for verification purposes.

We collect only necessary and relevant information and refrain from collecting excessive data.

We use the information collected for the following purposes:

3.1 Account and Service Management

• Completing account registration and identity verification
• Processing deposit and withdrawal transactions
• Providing customer support and resolving issues
• Maintaining records of gaming activity

3.2 Security and Compliance

• Preventing fraud, money laundering, and other illegal activities
• Age verification — ensuring access only for those aged 21 and above
• Preventing the creation of multiple accounts
• Implementing responsible gaming policies

3.3 Service Improvement

• Analyzing and improving the user experience
• Identifying and resolving technical issues
• Supporting the development of new products and features

3.4 Communication

• Sending important service updates and security notices
• Providing information about promotional offers and bonuses (with your consent)
• Notifying you of policy changes

zc76 applies industry-standard technical and organizational measures to protect your personal information.

4.1 Technical Security Measures

• SSL Encryption: All data transfers are secured with 256-bit SSL/TLS encryption technology.
• Encrypted Storage: Sensitive information is stored in encrypted form.
• Firewall and Access Controls: Strong firewalls and role-based access controls to prevent unauthorized access.
• Regular Security Audits: Periodic security assessments to identify potential vulnerabilities.

4.2 Organizational Security Measures

• Only authorized personnel may access personal information
• All staff are trained on privacy and data protection
• Procedures are in place for a rapid response in the event of a data security breach

4.3 Data Retention Period

We retain your information for as long as your account is active and for as long as necessary to meet legal or regulatory requirements. Even after an account is closed, some information may be retained for a specified period due to legal obligations.

zc76 does not sell or rent your personal information. However, information may be shared in the following limited circumstances:

5.1 Service Providers

Service providers handling payment processing (bKash, Nagad, Rocket, bank transfer), identity verification, and fraud prevention receive only the information necessary for their specific function. These parties are required to act according to our instructions and to keep information confidential.

5.2 Legal Obligations

We may provide information as required by law in response to a court order, legal investigation, or a request from a legitimate authority.

5.3 Business Changes

In the event of a merger, acquisition, or sale of assets, information may be transferred to a new entity, provided the terms of this policy remain in effect.

5.4 Game Providers

Game providers such as Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, and Ezugi may receive the minimum technical information necessary to manage gaming sessions. They do not receive any personally identifiable information.

zc76 uses cookies and similar technologies to improve website functionality and the user experience.

6.1 Types of Cookies

• Essential Cookies: Necessary for the basic functionality of the platform (login sessions, security).
• Functionality Cookies: Remember your preferences and settings.
• Analytics Cookies: For analyzing and improving platform usage.

6.2 Cookie Controls

You can control or reject cookies by changing your browser settings. However, disabling essential cookies may cause some parts of the platform to not function correctly.

As a registered user of zc76, you have the following rights:

7.1 Right of Access

You may request a copy of the information we hold about you at any time.

7.2 Right to Rectification

If any of your information is incorrect, please let our support team know. We will make corrections promptly.

7.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained if there are legal or regulatory obligations.

7.4 Objection to Processing

For marketing communications, you may withdraw your consent and stop receiving promotional messages at any time.

7.5 How to Exercise Your Rights

To exercise any of the above rights, write to our support email: [email protected] — or contact us via our 24/7 live chat.

zc76 strictly prohibits the use of the platform by anyone under the age of 21. We do not knowingly collect information from any minor.

Age verification is mandatory at the time of registration. If a person registers using false information and is later found to be a minor, the account in question will be immediately closed and the collected information will be deleted.

If you believe that a minor has registered on our platform, please contact us immediately.

We may update this privacy policy from time to time due to business changes, new technology, or legal requirements.

For significant changes, we will notify you via your registered email address or through a notification on the platform. Continued use of the platform after any changes will be considered as your acceptance of the updated policy.

The latest version of the policy will always be available on this page. Check the "Last Updated" date at the top of the page to confirm the current version.